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is this a OU issue, Group of an OU or Server object issue

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here is the scenario:

the main issue here is that a few users that are apart of this group login with their account A and have permissions issues with the application we support on a few terminal servers. the users also can not see the local disks, control panel and such and one of the users is an admin user none of the users there are 5 in total have local admin accounts on the servers strictly OU group access. i hope i explained this ok 

here is one of the prompts after a user tries to run a report on the applicaiton we support, i attached the permissions issue pic. 


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