Several users are experiencing problems running applications on network shares in the past few weeks.
One of the users is getting an error pop up: "The application was unable to start correctly (0xc0000006)". The others just see nothing happen at all when clicking on the application shortcut.
In all cases, two errors appear in the Application event log:
Event ID 1005
Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program
WinReport because of this error.
Program: WinReport
Additional Data
Error value: C00000C4
Disk type: 0
or
Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program
Sage 100 because of this error.
Program: Sage 100
With the same additional data.
Event ID 1000 shows the faulting applicationFaulting application path:
Faulting application path: \\er-mas\apps\Sage\Sage 100 Advanced 2017\MAS90\Home\Pvxwin32.exe
Faulting module path: \\er-mas\apps\Sage\Sage 100 Advanced 2017\MAS90\Home\Pvxwin32.exe
Faulting application path: \\newera\common\winreport\WinReport.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll
This is affecting applications on several application servers: er-mas is Server 2008 R2, and newera, er-files and hf-dc are 2012 R2.
This is affecting one user directly on their Windows 10 PC, and several users running these applications from Remote Desktop servers that are running Server 2016.
Also the mapped drives are showing the following message if you manually go to the UNC path and try to run the application: "This file is in a location outside your local network", even though its a mapped drive on a server internal to our lan.