Hello,
We are seeing a set of users getting locked out continuously. They are always the same accounts. We are on server 2003 and client machine is windows 2007. I ran the lock out tools but can't seem to find the cause. There is no mapped drives, no saved credentials, smartphones with AD credentials , nor exchange. I ran scans for the conflicker and other virus as well. Recreating the AD account doesn't solve this issue either.
I already tried the troubleshooting steps mentioned here:1. Click Start, click Run, type "control userpasswords2" (without the quotation marks), and then click OK.
2. Click the Advanced tab.
3. Click the "Manage Password" button.
4. Check to see if these domain account's passwords are cached. If so, remove them.
Event ID on the server is:
User Account Locked Out:
Target Account Name:username
Target Account ID: domain\username
Caller Machine Name:computername
Caller User Name:dc servername
Caller Domain:domain
Caller Logon ID:(0x0,0x3E7)
Please help!!
Thanks,
Eric