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Security-kerberos problem with event id 4

We have a Dynamic CRM running on server ZCRM in local domain zcrm.mydomain.local.

The developer run this command:

“setspn -a HTTP/ZCRM ZMZM\CRMAPPSRV”

and after that we were not be able to access CRM url using server name (http://czcrm:8888) but we access the server using IP (http://172.10.10.34:8888)

Then we got Security-kerberos problem with event id 4

This is the message:

The Kerberos client received a KRB_AP_ERR_MODIFIED error from the server zcrm$. The target name used was HTTP/ZCRM.zmzm.local. This indicates that the target server failed to decrypt the ticket provided by the client. This can occur when the target server principal name (SPN) is registered on an account other than the account the target service is using. Please ensure that the target SPN is registered on, and only registered on, the account used by the server. This error can also happen when the target service is using a different password for the target service account than what the Kerberos Key Distribution Center (KDC) has for the target service account. Please ensure that the service on the server and the KDC are both updated to use the current password. If the server name is not fully qualified, and the target domain (mydomain.LOCAL) is different from the client domain (mydomain.LOCAL), check if there are identically named server accounts in these two domains, or use the fully-qualified name to identify the server.

 


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