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Domain name and email server name both are same

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Hi

we deployed server and domain name is same as email server name (email is hosted to cloud)

not users are not able to access email via web access. outlook working only with POP3 and SMTP ip address 

if mention server name in outlook that is also not working.

e.g   our domain name is abc.com and email also abc.com:8880 

pop3 - mail.abc.com

smtp - mail.abc.com

now where need to update any record or any thing.

kindly guide 


Arvind


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