Unlicensed product happens frequently Licensing and activation in Office 365 ProPlus Reduced functionality mode. This happens every time a user changes their password. We use ADFS. The old credentials stay in credential manager so the users get an unlicensed product error. To fix we delete cached credentials. Is there any way to prevent this from happening? No other Office installed on the computers - The users are indeed licensed in O365 portal - Signed in using domain account - Fixed by deleting cached credentials and running the ospp.vbs script. I am looking for a way to automate this process.
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