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New/reinstalled computers on domain can't authenticate.

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Our domain is win.reed.edu. At the login screen, new/reinstalled computers show "WIN" (whereas the established computers show "REED.EDU"). Attempts to login give "The user name or password is incorrect". Even if I try win.reed.edu\username, reed.edu\username or username@win.reed.edu. 

gpudate on these computers works fine.

We are not using imaging.

The latest computer I'm troubleshooting this issue on was running Windows 10 Enterprise (and logged in just fine) but I reinstalled it with Windows 10 Enterprise LTSB

I have tried:

  • Rejoining the domain (including removing and adding back to the proper OU)
  • Turning off the local Windows firewall
  • Double checked DNS IPs and flushed cache
  • Set 'Append these DNS suffixes' to reed.edu and win.reed.edu

We are primarily a Mac campus with little Windows server expertise, so I'd appreciate even obvious suggestions. Thank you in advance!


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