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cannot authenticate to Radius

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Can someone advise what error below might mean as I cannot get our iphones to connect to the wifi. This is the error I get. The iphone has the correct certificate and it is not expired.

Network Policy Server denied access to a user.

Contact the Network Policy Server administrator for more information.

User:

Security ID: bb\bobmarcin

Account Name:   bb\bobmarcin

Account Domain:   bb

Fully Qualified Account Name: bb.local/finance/bobmarcin

Client Machine:

Security ID: NULL SID

Account Name: -

Fully Qualified Account Name: -

OS-Version: -

Called Station Identifier: 00-23-5a-71-09-f0:bb-wifi

Calling Station Identifier: 08-74-92-a2-5e-5a

NAS:

NAS IPv4 Address: 10.2.1.11

NAS IPv6 Address: -

NAS Identifier: SUM-WLC2

NAS Port-Type: Wireless - IEEE 802.11

NAS Port: 1

RADIUS Client:

Client Friendly Name: bb-wireless

Client IP Address: 10.2.1.11

Authentication Details:

Connection Request Policy Name: wireless

Network Policy Name:  bb wireless

Authentication Provider: Windows

Authentication Server: bb-dc1.bb.local

Authentication Type: EAP

EAP Type: Microsoft: Smart Card or other certificate

Account Session Identifier: 35383676513738352F30383A37343A30323A62323A35363A35662F231233555034

Logging Results: Accounting information was written to the local log file.

Reason Code: 23

Reason: An error occurred during the Network Policy Server use of the Extensible Authentication Protocol (EAP). Check EAP log files for EAP errors.


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