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DNS Issues / Problems adding a PC to the domain

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I'm unable to join a server to a domain.  I get the message:  DNS was successfully queried for service location (SRV) resource record used to locate a domain controller for domain "XYZ_A":

The query was for the SRV record for _ldap._tcp.dc._msdcs.XYZ_A

The following domain controllers were identified by the query:

DC1.XYZ_A

DC2.XYZ_A

However no domain controllers could be contacted.  Common causes of this error include:

-Host (A) or (AAAA) records that map the names of the domain controllers to their IP addressses are missing or contain incorrect addresses. 

-Domain controllers registered in DNS are not connected to the network or are not running

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So here is what I'm able and not able to do from this server that I'm trying to join to the domain:

1.  I couldn't ping DC1 or DC2.  I could ping the FQDN DC1.XYZ_A though, so what I did is added a DNS suffix and now I can ping DC1 or DC2 just fine.  I still get the same error when trying to add it to the domain though.  

2.  I cannot ping the domain XYZ_A.  When I run nslookup XYZ_A it finds the domain controller but it says "can't find XYZ_A:Non-existent domain".  

This server is a VM located in the cloud.  It is on a different network than the domain controller that I'm trying to contact.  The DNS server that I have in the iPv4 settings is the domain controller I'm trying to contact.  The DNS entries seem correct but I might be missing something.  

Anyone have any suggestions?  


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