We got some strange behavior on our Office365 Pro Plus installations.
We install them all for multiple user activation on each PC (our users move around a lot in the office).
We install them all for multiple user activation on each PC (our users move around a lot in the office).
When a user has internet, he can log in with his Office365 credentials without any problem.
However, if we take away his internet access (due to all sort of reasons) we expect that the user has 30 days he can use that office on the machine he was able to activate. However, we see that Office starts using the local AD account as the authenticated user
(which is NOT the same user as our Office365 user).
When that user comes online again, Office starts complaining that it does not have a valid license and the user needs to log in again ...
How can we change this behavior? We want Office to keep using the Office365 credentials and not the AD credentials untill he comes back on the internet.
PS: I was forwarded from the Office365 forum to this forum by Microsoft ...